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SHIPPING INFO

IF the product arrived defective. Just send us a photo at most 1 hour after your delivery and we will refund within 72 hours, or send you another balloon depending on the choice.

2. The product has never arrived or returned to us: All our packages are tracked by Canada Post. We refund if the package never arrived.

Attention, in the absence of the recipient, our responsibility cannot be engaged.

GENERAL INFO

You will find below all the answers to your questions concerning the deliveries of box balloons. If however we were not able to answer your question, do not hesitate to send us an email.

Can I choose my delivery date?

 

 

 

What are the delivery areas?

 

 

How does it work if the recipient is not present at the time of delivery?

- Credit / Debit Cards
- PAYPAL
- Offline Payments

PAYMENT METHODS

FAQ

At La Fée Léonie, we offer unique and surprising gifts that celebrate every occasion with love and creativity. Our mission is to deliver gifts to our Quebec and Montreal customers the same day, so that they can share their happiness with their loved ones.

We offer gifts for all ages and budgets, and depending on your theme, we'll help you find the perfect gift. Our team is passionate and conscientious to offer you the warmest and most personalized service. We are proud to celebrate every gift with you.

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